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For booking advice

00 33 (0)4 50 98 50 56

A ski lesson in Samoens ski area
Samoens village under a blanket of snow
Breakfast at restaurant Chalet D'Clair in Morillon, Grand Massif
Local shop in Samoens village

Alps Accommodation Customer Information – Finalising Your Winter Holiday Plans

We are delighted that you have decided to book your chalet or apartment in the Grand Massif via the Alps Accommodation website.  This is our “one stop” page which links you to the contact details of our partner suppliers for all other elements of your winter holiday, many of which include extremely favourable discounts exclusive for customers via Alps Accommodation to enjoy!  This page also provides links to other information which you will find useful to make your holiday plans and organisation as simple as possible.

Ski passes at 5-20% off, delivered to you on arrival

Book your passes via the Alps Accommodation team to receive discounts for the full are Grand Massif lift passes.  Plus no need to queue and enjoy more time on the slopes.

Ski lessons - up to 10% off

With 3 of the areas’ most reputable ski schools, all tried and tested by the Alps Accommodation team and families.

Ski and winter equipment hire - up to 30% off

A selection of shops and services, some with heated lockers on the piste side, and some delivering directly to you in your accommodation.

Flexible catering partners

Fancy dining in the comfort of your accommodation? Drop off and full service options available.

Restaurant Information

A summary of restaurants in the Samoens and Morillon villages, plus some mountain restaurant info.  Pre-booking is recommended at peak times and for larger groups.

Getting there! 

Make your travel plans as seamless as possible and view links to transport suppliers.  Plus see directions to each of your properties.

Nanny and babysitting services

Looking for child care for little ones this winter?  Contacts for private companies offering childcare.

Emergency Numbers

Important numbers to keep in your phone whilst skiing here. We hope you will never need them!
Flaine Sécurité - 0033 (0)4 50 90 80 58, Les Carroz Sécurité - 00 33 (0)4 50 90 00 42, Morillon, Samoëns, Sixt Sécurité - 00 33 (0)4 50 34 42 05. Sapeurs Pompiers - 18, Gendarmerie Nationale - 17

Frequently asked questions

If the information above does not answer your questions, we have tried to list our most frequently asked questions all on one page.  If you have any other questions, we are based here in Samoens and are here to assist.