Vacancies for Winter 2011
Alps Accommodation are based in the resorts of Samoens and Morillon in the Grand Massif, French Alps. As a leading luxury and premier accommodation provider, with a portfolio of 40 chalets and apartments, we are looking for talented couples/sets of close friends to join our existing team for this coming winter.
As a growing business, within all positions you will be a fundamental part of our successful expansion and development, with possibilities for career advancement in permanent and seasonal positions.
Property/Resort Assistants
The positions involve working within a team to ensure the timely changeover of chalets and apartments across the resort. In addition the position involves ironing and preparing linen and welcome packs for new arrivals. Applicants must be happy with a position that involves lots of cleaning and must be individuals who take great pride in their work.
We require one fluent French speaking applicant to be a property/resort assistant and also to assist with the meet and greet of our French guests in resort and act as a point of contact if required during their stay. In addition this role may involve assisting in the office from time to time. A driving license is required for this position.
The roles involve:
• Full changeover of Chalets and Apartments on changeover day to ensure they are ready for the guests arrival and presented immaculately to Alps Accommodations high standards.
• Working alongside other team members, the role involves cleaning of all areas including bathrooms, kitchens, living areas, windows and professionally making beds.
• Reporting directly to the Property Manager and working with them to ensure deadlines are met, standards remain high and chalets are ready for arriving guests.
• Presenting welcome baskets in the accommodation on changeover days.
• Ironing of linens each week on a shift basis and preparing them for the coming changeovers.
• Offering childminding for our guests in resort if required.
• Working within the wider Alps Accommodation team, providing support whenever required to your fellow team members.
• The French speaking role will involve meeting French guests on arrival day and being their point of contact during their stay.
Applicants should be hard working and highly motivated individuals, with lots of drive and initiative. A natural team player and able to work alongside all different ages and nationalities. A positive, professional and flexible approach is to be displayed at all times with peers and management. You will have experience within the service industry and delivering effectively in a team, preferably in role where cleaning has been involved. You should not be afraid of getting your hands dirty and take great pride in delivering high standards.
Chalet Managers/Couple – Chalet Moccand
Based at our largest chalet in Samoens, made up of 3 units and sleeping up to 26 people, this role is extremely varied and entails all elements of chalet management including catering, cleaning, maintenance and providing an excellent service to the guests that stay with us. The successful candidates must have a driving license, be highly competent at catering for large groups of people, tons of previous customer focused experience and a highly flexible approach to their work. Chalet Moccand is also offered as a self catered unit and during these weeks the role involves working within other chalets and apartments.
The roles involve:
• Full responsibility for all guests during fully catered weeks and also any self catered weeks.
• Creating a welcoming, relaxed and friendly holiday environment for guests at all times.
• Providing tasty breakfasts, cakes and evening meals to include preparation, cooking, service and clearing away on our catered weeks. Often catering for groups as large as 20.
• Responsibility for the full weekend changeover of Chalet Moccand units, to include cleaning bathrooms, making beds and cleaning windows and communal areas. Supervision of 1-2 other staff often required.
• Daily cleaning of communal areas and guest bedrooms on catered weeks.
• Full management of swim spa. Daily maintenance duties and running of the properties, from fixing door handles to clearing snow.
• Laundering and ironing linens for changeover days.
• 24/7 contact for guests arriving and during their stay.
• Assist with the changeover of other chalets and apartments when required.
Applicants should be extremely customer focussed, comfortable and sociable with all types of individuals. You should have a love for food and plenty of dinner party experience, preparing and serving three/four course meals. You should also be confident in providing cooked breakfasts for large groups and being totally on the ball at all times of the day. You should be happy getting your hands dirty as cleaning is a large part of a Chalet Managers role. It is essential that you are highly presentable and articulate. Flexibility, a positive attitude and the desire to go the extra mile are a must at all times. A conversational level of French would be an advantage.
Applicants for the Chalet Managers position must include a 6 day menu plan that you have prepared and cooked before.
The above positions involve 2 sharing a studio apartment in resort, so it is important you can live together happily for the season.
Within all our positions you are rewarded with 1-2 days off per week, accommodation, ski pass, ski/board hire and a competitive weekly wage. Long hours will be expected on your working days as well as unsociable hours, but we will ensure as much time on the mountain as possible!
If you are looking for a position in one of France’s most beautiful ski resorts, then please send your CV with photos and covering letter explaining why you are suitable. You really must have a desire to experience a life in the mountains and all it has to offer you. Applications or questions to Alison at jobs@alpsaccommodation.com.
Applicants must have the right to work in Europe and be available from the start/mid December to mid/end of April.
